Privacy Policy - Depachika Food Hall

This Privacy Policy describes how Depachika Food Hall collects, uses, and shares personal information of users of our website.

1. Information We Collect

We collect the following types of information:

  • Personal Information: This includes information that you voluntarily provide to us, such as your name, email address, phone number, and address when you place an order, subscribe to our newsletter, or contact us through our website.
  • Payment Information: When you make a purchase, we collect payment information, such as your credit card details or other payment method information. This information is processed securely by our payment gateway providers. We do not store your full credit card details on our servers.
  • Usage Data: We automatically collect information about your use of our website, such as your IP address, browser type, operating system, referring URLs, pages visited, and the dates/times of your visits.
  • Cookies and Similar Technologies: We use cookies and similar technologies to collect information about your browsing activity and preferences. See the "Cookies" section below for more details.

2. How We Use Your Information

We use your information for the following purposes:

  • To process and fulfill your orders.
  • To communicate with you about your orders, inquiries, and promotions.
  • To personalize your experience on our website.
  • To improve our website and services.
  • To send you newsletters and marketing communications (if you have opted in to receive them).
  • To prevent fraud and protect our legal rights.
  • To comply with applicable laws and regulations.

3. Sharing Your Information

We may share your information with the following categories of recipients:

  • Service Providers: We share information with third-party service providers who assist us with payment processing, order fulfillment, website hosting, email marketing, and other services. These service providers are contractually obligated to protect your information and use it only for the purposes for which we disclose it to them.
  • Legal Authorities: We may disclose your information to legal authorities if required by law or legal process.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.

4. Cookies

We use cookies and similar technologies to collect information about your browsing activity and preferences. Cookies are small text files that are stored on your device when you visit our website. We use the following types of cookies:

  • Essential Cookies: These cookies are necessary for the operation of our website and enable you to access certain features.
  • Performance Cookies: These cookies collect information about how you use our website, such as which pages you visit most often. This information helps us to improve our website.
  • Functionality Cookies: These cookies allow our website to remember your preferences, such as your language or location.
  • Advertising Cookies: These cookies are used to deliver targeted advertisements to you based on your browsing activity.

You can control cookies through your browser settings. You can choose to block all cookies or to receive a warning before a cookie is stored. However, please note that blocking cookies may affect your ability to use certain features of our website.

5. Your Rights

You have the following rights regarding your personal information:

  • Access: You have the right to access the personal information we hold about you.
  • Rectification: You have the right to correct any inaccurate or incomplete personal information we hold about you.
  • Erasure: You have the right to request that we delete your personal information.
  • Restriction of Processing: You have the right to restrict the processing of your personal information.
  • Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.
  • Objection: You have the right to object to the processing of your personal information.

To exercise your rights, please contact us using the contact information below.

6. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

  • Using encryption to protect sensitive information.
  • Implementing access controls to restrict access to personal information.
  • Regularly monitoring our systems for security vulnerabilities.

However, please note that no method of transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your information.

7. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our website. Your continued use of our website after the posting of changes constitutes your acceptance of the revised Privacy Policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Depachika Food Hall
The Palm Jumeirah - Dubai, United Arab Emirates
Email: [email protected]
Phone: +971 4 363 3633

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